State Farm® Insurance Agent Rich Morris
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erica Murphy
December 3, 2024
5
out of
5
rating by Erica Murphy
"I had the pleasure of Mrs. Vicky Wells helping me today and she was awesome! She got me up and running with car insurance and got me a great rate. I'm very pleased with everyone and everything at this location 🙂"
Kendra Prisk
December 3, 2024
5
out of
5
rating by Kendra Prisk
"I have my business insurance through Rich Morris - State Farm Insurance Agent. I require frequent updates and certificates for my clients. The ladies that I work with, specifically Kristin, are always friendly and prompt in providing me the necessary documents. Anytime they call they know my information from my phone number and don't have to ask about my business information. The ladies are wonderful to deal with there!"
Claire Sjobeck
November 26, 2024
5
out of
5
rating by Claire Sjobeck
"I've been with Rich Morris for 24 years When an issue popped up Kristin worked hard to make everything right! I had made a mistake in entering my odometer reading I'm sure I won't do that again. Thanks Kristin for all your help."
We responded:
"Thank you so much for your wonderful 5-star review! We truly appreciate your loyalty over the past 24 years. We're delighted to hear that Kristin was able to assist you and ensure everything was corrected. We'll be sure to pass along your kind words to her. If you ever need anything else, please don't hesitate to reach out. Thanks again!"
Amy Blanton
November 22, 2024
1
out of
5
rating by Amy Blanton
"I went with my mother (who is their client) about two weeks ago and was horrified to hear the front desk girl arguing with a client. After she got off the phone, she began talking about the client to her colleagues. Well, other clients were in the office listening to her talk about the person on the other end of the phone and it was so embarrassing for those of us waiting for assistance. I hope Rich Morris is reading this and understands that this hurts business to have staff act so unprofessional, especially around other clients."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with my office Manager Diana Hillyard @ 904-282-9898 so we can make it right. "
Catherine Wasdin
November 22, 2024
5
out of
5
rating by Catherine Wasdin
"Kristen Gierbolini assisted me with my new car insurance. After my car was totaled by Hurricane Helene, I purchased a new vehicle. I had been in touch with her about a different concern. I didn’t give my new vehicle information at that time. She called me a couple of days later to get the new vehicle information. She didn’t want me to lose coverage on the vehicle. Totally made my day! She went above and beyond to help me!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Kristin; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Faithfull Lawncare
November 21, 2024
5
out of
5
rating by Faithfull Lawncare
"Thank you Vicky Wells for all your hard work"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Rebecca
November 21, 2024
5
out of
5
rating by Rebecca
"Vicky Wells is the only one I will work with with the State Farm not only is she kind and courteous she is also a joy to speak to every time I need something if I need something and I reach out to her she’s very quick to respond and is able to give me detailed information as to why that is the case or what’s going on with anything. We need more people like her."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Natalie Yeckley
November 21, 2024
5
out of
5
rating by Natalie Yeckley
"We’ve had our business and auto insurance with this agency for years, I feel very well taken care of and if I need ANYTHING Kristin is right there for me within in minutes. I couldn’t imagine starting over with a new agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Frankie Sutherland
November 21, 2024
5
out of
5
rating by Frankie Sutherland
"I give Vicky 5 stars. She is a great worker and has helped me out tremendously!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Cassandra Buskill
November 21, 2024
5
out of
5
rating by Cassandra Buskill
"By far best insurance in town. Vicky Wells is Amazing, she looks out for you and is real. The atmosphere in the office is very inviting. If you're looking for a place to get insurance, please check her out. You will not be disappointed, I assure you!"
We responded:
"Thank you Cassandra! "
Megan Sizemore
November 21, 2024
5
out of
5
rating by Megan Sizemore
"Chelsea and Zack were awesome! They both have helped me with my policies and helped me get the best price."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Chelsea and Zack have provided you with exceptional service and assisted you in securing the best price for your policies. Our team is dedicated to ensuring our customers receive the best possible support and value. If you need any further assistance, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to serve you!"
Michelle Green
November 21, 2024
5
out of
5
rating by Michelle Green
"I've used State Farm for years.My agent Zach Peacock is phenomenal! He helped me pick the best life insurance for my needs. Also gave me the best rate for Auto insurance. Great insurance company."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Zach Peacock has provided you with excellent service and helped you find the best life and auto insurance for your needs. We strive to offer the best rates and personalized service to all our customers. Your satisfaction is our priority, and we appreciate your continued trust in State Farm. If you ever need any further assistance, please don't hesitate to reach out. Thank you for being a valued customer!"
Tomesa Quick
November 21, 2024
5
out of
5
rating by Tomesa Quick
"Vicky wells is amazing very sweet friendly knows her job well and goes out of her way to help to give the best to the customers"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Vicky Wells has provided you with such excellent service. Her dedication to her job and commitment to going above and beyond for our customers truly exemplifies the level of service we strive for. We'll be sure to pass along your compliments to her. If you need any further assistance, please don't hesitate to reach out. Thank you for being a valued customer!"
Daniel Phillips
November 21, 2024
5
out of
5
rating by Daniel Phillips
"Vicky Wells is the best. Knowledgeable and very personable. Took care of my concerns in a very professional and timely manner. Thank you, Vicky Wells,"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Vicky Wells was able to address your concerns in such a knowledgeable, personable, and professional manner. Your kind words truly mean a lot to us, and we'll be sure to share your feedback with Vicky. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing State Farm!"
Diana Hillyard
November 21, 2024
5
out of
5
rating by Diana Hillyard
"I’ve worked for Rich for over 20 years. I couldn’t ask for a better boss or workplace. Give us a call if you’re interested in getting great local service at a great price."
Kristen Taylor
November 21, 2024
5
out of
5
rating by Kristen Taylor
"My favorite office with my favorite agent, Vicky Wells! Thank you for always providing the very best service and helping me with all my questions. You are the absolute 👌 best. She's always available even when she's not. Kristen is so helpful and is very kind as well."
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Vicky Wells and Kristin have consistently provided you with the excellent service you deserve. Your appreciation means a lot to us, and we are glad to know that Vicky and Kristin have been able to assist you with all your questions and needs. We'll be sure to pass along your kind words to both of them. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing our office and for your continued support!"
Tammy Harris
November 21, 2024
5
out of
5
rating by Tammy Harris
"I came there in your office to transfer my insurance from Alabama. I spoke with Vicky Wells and she was amazing she got everything set up for me and taking care of. She had alot of insurance knowledge and had a very professional attitude. I would recommend her to every one I know."
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that Vicky Wells provided you with outstanding service during your insurance transfer from Alabama. It's wonderful to know that her extensive knowledge and professional attitude made the process smooth and efficient for you. Your recommendation means a great deal to us, and we'll be sure to share your kind words with Vicky. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing our office and for your support!"
Ellen Brown
November 21, 2024
5
out of
5
rating by Ellen Brown
"Vicky Wells is always a phone call away and returns calls in a timely manner. She really takes the time and explains everything so, I can understand it. I appreciate you!"
We responded:
"Thank you so much for your kind review! We're thrilled to hear that Vicky Wells has been consistently accessible and responsive, ensuring that you fully understand everything. Your appreciation means a lot to us, and we'll make sure to share your wonderful feedback with Vicky. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing our office and for your continued support!"
Paul Newman
November 21, 2024
5
out of
5
rating by Paul Newman
"I have been with State Farm for a long time. I live far away from this office now, but will stay here everyone is always quick polite and fast. Especially Vicky Wells she is a pleasure to talk to and is exceptional at her job and handling the guest. I always love speaking with her she always gets it done and quickly. Update: Still here with Rich Morris, Vicky Wells still is amazing as well as the whole team there."
We responded:
"Thanks Paul!!"
Chris Brown
November 21, 2024
5
out of
5
rating by Chris Brown
"I have worked with Vicky Wells for my insurance for a few years now and she is always professional and responsive to questions. I highly recommend this office."
We responded:
"Thank you so much for your continued trust and support over the years! We're delighted to hear that Vicky Wells has consistently provided you with professional and responsive service. Your high recommendation of our office means a great deal to us. We'll be sure to pass along your kind words to Vicky. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our office!"
Ken Buskill
November 21, 2024
5
out of
5
rating by Ken Buskill
"Vicky at State Farm in Middleburg is awesome. She really knows her stuff and will bend over backwards to help you out. I highly recommend that you ask for her when you go in."
We responded:
"Thank you so much for your kind words and positive review! We're thrilled to hear that Vicky provided you with exceptional service. At State Farm in Middleburg, we strive to offer the best support and expertise to all of our customers, and it's wonderful to know that Vicky went above and beyond to assist you. Your recommendation means a lot to us, and we'll be sure to pass along your praise to Vicky. If you need any further assistance, don't hesitate to reach out. Thanks again for choosing State Farm!"
Leon Thomas
November 21, 2024
5
out of
5
rating by Leon Thomas
"Great team work good understanding good people."
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that you appreciated our teamwork, understanding, and the quality of our people. Your satisfaction is our top priority, and we're always here to help. Looking forward to working with you again soon!"
Jo cook
November 19, 2024
5
out of
5
rating by Jo cook
"I chose State Farm on a five star search and I certainly did get five star service with Vickie Wells Great rates she had plenty of extra benefits for my needs and the transaction went quickly and smoothly for me I’m technophobic and she directed me with little anxiety thank you Vickie"
We responded:
"Thank you so much for the 5-star review! I'm thrilled to hear your positive feedback. Vicky is truly an invaluable member of our team."
Luis Nevarez
November 11, 2024
5
out of
5
rating by Luis Nevarez
"Ms. Vicky wells at Rick Morris state farm goes above and beyond for her clients. I'm an example of her eagerness to help customers. I will recommend her alto everyone. Thank you Ms. Vicky for all your help"
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear that Ms. Vicky Wells has provided you with exceptional service. She truly cares about our clients and always strives to go above and beyond. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out. Thank you again for your kind words!"
Stephen Browning
August 20, 2024
1
out of
5
rating by Stephen Browning
"Cannot meet with the agent and they have no idea when he would be available and went as far to say that he’d likely decline the meeting anyways. Do business elsewhere. This isn’t the place consistently unprofessional and rude staff."
We responded:
"Thank you for your feedback. I apologize for not being available during your visit. Our Office Manager in Starke is happy to meet with you to address your concerns."