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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ftank Repovich Sr

May 7, 2025

5  out of  5
rating by Ftank Repovich Sr
"I've been with this state farm office for over twenty years I had to go to the office to up date my home owners insurance. The service was outstanding just as it was twenty years ago Kristin was awesome to work with answer all my questions updated my homeowners insurance and had me on my way quickly Thanks for keeping up the outstanding service"
We responded:
"Thank you so much for your kind words and for being a loyal customer for over 20 years! We’re thrilled to hear that you had a great experience with Kristin and that she was able to assist you efficiently and answer all your questions. Providing outstanding service is always our top priority, and it means so much to know we’ve been able to meet your expectations over the years. We truly appreciate your trust and support, and we look forward to continuing to serve you for many more years to come!"
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Elizabeth H

April 29, 2025

5  out of  5
rating by Elizabeth H
"I just wanted to leave a review for my insurance company! I have been with this company for a very long time. My agent that I work with, Zach Peacock, is absolutely amazing! He always is there when I need him. He always makes sure I’m covered on all bases and goes beyond what I ask of him. So thank you! You guys are great!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that Zach Peacock has been such a reliable and helpful agent for you. Providing excellent service and ensuring our clients are well-covered is always our top priority, and it’s wonderful to know Zach has gone above and beyond to meet your needs. We are so grateful to have you as part of our insurance family. If you ever need anything, don’t hesitate to reach out—we’re always here for you! Warm regards, Rich"
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Sherry Kirksey

April 29, 2025

5  out of  5
rating by Sherry Kirksey
"Zach Peacock is amazing. He always takes care of whatever I need very quickly and efficiently. He has always been knowledgeable of what exactly I need and has helped to make my insurance purchases very easy. I would definitely recommend going to see Zach if you need Insurance from the State Farm agency!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear about your positive experiences with Zach Peacock. He truly embodies our commitment to providing quick, efficient, and personalized service, and we’re so glad he’s been able to make your insurance process easy and stress-free. Your recommendation means the world to us, and we’re grateful to have you as part of the State Farm family. If you ever need assistance in the future, Zach and the rest of our team are always here to help. Thanks again for sharing your experience! Warm regards, Rich"
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Kristen Taylor

April 29, 2025

5  out of  5
rating by Kristen Taylor
"My favorite office, Richard Morris in Middleburg Fl, with my favorite agent, Vicky Wells! Vicky has many years of experience and is very knowledgeable. I can go to her with ANY issue or questions I have and she will do her best to help me. Thank you so much for all you do and for shining your light!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Vicky Wells and Kristin have consistently provided you with the excellent service you deserve. Your appreciation means a lot to us, and we are glad to know that Vicky and Kristin have been able to assist you with all your questions and needs. We'll be sure to pass along your kind words to both of them. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing our office and for your continued support!"
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Eli Mehaffey

April 29, 2025

5  out of  5
rating by Eli Mehaffey
"Statefarm in Middleburg is the best! Very friendly staff and always helpful when you have insurance questions."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team here at State Farm in Middleburg. Providing friendly and helpful service is always our priority, and it’s wonderful to know we’ve been able to assist you with your insurance questions. We truly appreciate your support and look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out! Warm regards, Rich"
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Rosie R

April 23, 2025

5  out of  5
rating by Rosie R
"This office is easy to find, and the staff is very friendly and efficient."
We responded:
"Thank you for your kind words! We're delighted to hear that you found our office easy to locate and that our staff provided friendly and efficient service. We look forward to continuing to serve you!"
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S

April 17, 2025

1  out of  5
rating by S
"Had to switch to a different state farm agency after several errors were made that was costing almost 400 what another found to be what my charges should be for same insurance."
We responded:
"Dear S, Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you experienced with our agency. Your satisfaction is very important to us, and we regret that we did not meet your expectations in this instance. We take such matters seriously and would like to understand more about what happened so we can address any errors and improve our service. If you're open to it, please contact us directly at [Your Contact Information] so we can discuss this further and find a resolution. We appreciate your business and hope to have the opportunity to regain your trust in the future. Sincerely, Sally Rush Manager Richard Morris 904-282-9898"
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Gil Samson

March 23, 2025

5  out of  5
rating by Gil Samson
"My wife and I have been with Richard Morris’ office for years. Our agent, Diana Hillyard always goes above and beyond to get us the best rates and advise us on the best coverages. She is always looking out for us, making us feel like her only clients. The most recent example was when she noticed that we had not been getting a wind mitigation discount on our homeowner’s policy that should have taken effect in 2019. Diana sat on hold with the corporate office until she was able to speak to someone about the matter and ultimately was able to confirm that we should have been receiving the discount and was able to secure a full refund for years of overpayment - to the tune of over $2500!! Thank you so much, Diana! We can’t thank you enough for all of your support over the years!"
We responded:
"Thank you so much for sharing your wonderful experience with our office! We are thrilled to hear that Diana Hillyard has consistently provided exceptional service and looked out for your best interests. It's fantastic to know that she was able to secure a significant refund for you on your homeowner's policy – a testament to her dedication and attention to detail. Your kind words and appreciation mean a lot to us. We are grateful for your continued trust in Richard Morris’ office and will always strive to provide the best rates and coverage for you and your wife. Thank you once again for your heartfelt review! Best regards, Richard Morris' Office "
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kevin walsh

December 18, 2024

5  out of  5
rating by kevin walsh
"I had the great pleasure to deal with Vicky last week on regards to getting my vehicle insured! She was absolutely terrific, found me the best possible rate she could, provided excellent advice and just made it an overall great experience! Thank you Vicky!!"
We responded:
"Thank you so much for sharing your positive experience with Vicky! We're delighted to hear that she was able to assist you in finding the best possible rate for your vehicle insurance and provided excellent advice along the way. Vicky is indeed a valuable member of our team, and it's wonderful to know she made your experience great. Your kind words and appreciation mean a lot to us. We look forward to continuing to serve you with the same level of excellence in the future. Thank you once again for your review!"
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Erica Murphy

December 3, 2024

5  out of  5
rating by Erica Murphy
"I had the pleasure of Mrs. Vicky Wells helping me today and she was awesome! She got me up and running with car insurance and got me a great rate. I'm very pleased with everyone and everything at this location 🙂"
We responded:
"Thank you for taking the time to share your experience with us! We're thrilled to hear that Vicky Wells was able to assist you in getting car insurance at a great rate. Vicky is truly dedicated to helping our clients, and it's wonderful to know she made your experience a positive one. We appreciate your kind words and are pleased to know that you are happy with the service at our location. If you ever need further assistance, please don't hesitate to reach out. Thank you once again for your review!"
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Kendra Prisk

December 3, 2024

5  out of  5
rating by Kendra Prisk
"I have my business insurance through Rich Morris - State Farm Insurance Agent. I require frequent updates and certificates for my clients. The ladies that I work with, specifically Kristin, are always friendly and prompt in providing me the necessary documents. Anytime they call they know my information from my phone number and don't have to ask about my business information. The ladies are wonderful to deal with there!"
We responded:
"Thank you so much for sharing your positive experience with Rich Morris - State Farm Insurance Agent! We're delighted to hear that Kristin and the rest of our team have been friendly and prompt in providing you with the necessary updates and certificates for your clients. It's great to know that our personalized service has made a positive impact on your experience. Your kind words mean a lot to us, and we're grateful for your continued trust in our agency. We strive to provide excellent service to all our clients, and it's wonderful to know that we are meeting your needs. Thank you once again for your review, and please feel free to reach out if you need any further assistance."
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Claire Sjobeck

November 26, 2024

5  out of  5
rating by Claire Sjobeck
"I've been with Rich Morris for 24 years When an issue popped up Kristin worked hard to make everything right! I had made a mistake in entering my odometer reading I'm sure I won't do that again. Thanks Kristin for all your help."
We responded:
"Thank you so much for your wonderful 5-star review! We truly appreciate your loyalty over the past 24 years. We're delighted to hear that Kristin was able to assist you and ensure everything was corrected. We'll be sure to pass along your kind words to her. If you ever need anything else, please don't hesitate to reach out. Thanks again!"
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Amy Blanton

November 22, 2024

1  out of  5
rating by Amy Blanton
"I went with my mother (who is their client) about two weeks ago and was horrified to hear the front desk girl arguing with a client. After she got off the phone, she began talking about the client to her colleagues. Well, other clients were in the office listening to her talk about the person on the other end of the phone and it was so embarrassing for those of us waiting for assistance. I hope Rich Morris is reading this and understands that this hurts business to have staff act so unprofessional, especially around other clients."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with my office Manager Diana Hillyard @ 904-282-9898 so we can make it right. "
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Catherine Wasdin

November 22, 2024

5  out of  5
rating by Catherine Wasdin
"Kristen Gierbolini assisted me with my new car insurance. After my car was totaled by Hurricane Helene, I purchased a new vehicle. I had been in touch with her about a different concern. I didn’t give my new vehicle information at that time. She called me a couple of days later to get the new vehicle information. She didn’t want me to lose coverage on the vehicle. Totally made my day! She went above and beyond to help me!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Kristin; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Faithfull Lawncare

November 21, 2024

5  out of  5
rating by Faithfull Lawncare
"Thank you Vicky Wells for all your hard work"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Rebecca

November 21, 2024

5  out of  5
rating by Rebecca
"Vicky Wells is the only one I will work with with the State Farm not only is she kind and courteous she is also a joy to speak to every time I need something if I need something and I reach out to her she’s very quick to respond and is able to give me detailed information as to why that is the case or what’s going on with anything. We need more people like her."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Natalie Yeckley

November 21, 2024

5  out of  5
rating by Natalie Yeckley
"We’ve had our business and auto insurance with this agency for years, I feel very well taken care of and if I need ANYTHING Kristin is right there for me within in minutes. I couldn’t imagine starting over with a new agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Frankie Sutherland

November 21, 2024

5  out of  5
rating by Frankie Sutherland
"I give Vicky 5 stars. She is a great worker and has helped me out tremendously!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Cassandra Buskill

November 21, 2024

5  out of  5
rating by Cassandra Buskill
"By far best insurance in town. Vicky Wells is Amazing, she looks out for you and is real. The atmosphere in the office is very inviting. If you're looking for a place to get insurance, please check her out. You will not be disappointed, I assure you!"
We responded:
"Thank you Cassandra! "
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Megan Sizemore

November 21, 2024

5  out of  5
rating by Megan Sizemore
"Chelsea and Zack were awesome! They both have helped me with my policies and helped me get the best price."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Chelsea and Zack have provided you with exceptional service and assisted you in securing the best price for your policies. Our team is dedicated to ensuring our customers receive the best possible support and value. If you need any further assistance, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to serve you!"
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Michelle Green

November 21, 2024

5  out of  5
rating by Michelle Green
"I've used State Farm for years.My agent Zach Peacock is phenomenal! He helped me pick the best life insurance for my needs. Also gave me the best rate for Auto insurance. Great insurance company."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Zach Peacock has provided you with excellent service and helped you find the best life and auto insurance for your needs. We strive to offer the best rates and personalized service to all our customers. Your satisfaction is our priority, and we appreciate your continued trust in State Farm. If you ever need any further assistance, please don't hesitate to reach out. Thank you for being a valued customer!"
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Tomesa Quick

November 21, 2024

5  out of  5
rating by Tomesa Quick
"Vicky wells is amazing very sweet friendly knows her job well and goes out of her way to help to give the best to the customers"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Vicky Wells has provided you with such excellent service. Her dedication to her job and commitment to going above and beyond for our customers truly exemplifies the level of service we strive for. We'll be sure to pass along your compliments to her. If you need any further assistance, please don't hesitate to reach out. Thank you for being a valued customer!"
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Daniel Phillips

November 21, 2024

5  out of  5
rating by Daniel Phillips
"Vicky Wells is the best. Knowledgeable and very personable. Took care of my concerns in a very professional and timely manner. Thank you, Vicky Wells,"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Vicky Wells was able to address your concerns in such a knowledgeable, personable, and professional manner. Your kind words truly mean a lot to us, and we'll be sure to share your feedback with Vicky. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing State Farm!"
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Diana Hillyard

November 21, 2024

5  out of  5
rating by Diana Hillyard
"I’ve worked for Rich for over 20 years. I couldn’t ask for a better boss or workplace. Give us a call if you’re interested in getting great local service at a great price."
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Tammy Harris

November 21, 2024

5  out of  5
rating by Tammy Harris
"I came there in your office to transfer my insurance from Alabama. I spoke with Vicky Wells and she was amazing she got everything set up for me and taking care of. She had alot of insurance knowledge and had a very professional attitude. I would recommend her to every one I know."
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that Vicky Wells provided you with outstanding service during your insurance transfer from Alabama. It's wonderful to know that her extensive knowledge and professional attitude made the process smooth and efficient for you. Your recommendation means a great deal to us, and we'll be sure to share your kind words with Vicky. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing our office and for your support!"